📅Appointment Automation
Provider-aware booking + reminders + reschedule + waitlist fill.
Provider-aware online booking + automated reminders + one-tap rescheduling + waitlist auto-fill so chairs stay full and no-shows drop.
Everything included in Appointment Automation
- Provider-aware calendar logic (hygienist, doctor, specialist)
- Self-serve online booking on the website + ads
- Confirmation, reminder, and reschedule flow end-to-end
- Waitlist auto-fill when a slot opens up
- Reason-for-visit captured up front
- Auto-route by service to the right column
From trigger to result
Patient picks a slot
Booking forms on the website, ads, chatbot, IG DM, and Messenger all read the same real provider calendar. Reason for visit is captured up front.
Confirmation fires
An immediate SMS + email confirmation goes out with the appointment details and one-tap reschedule link.
Reminders on cadence
3 days before, 1 day before, and morning-of reminders — patient one-taps to confirm or reschedule.
Waitlist fill on cancellation
When a slot opens, the waitlist gets a "first to reply books it" SMS — keeping the column full without the front desk dialing through a list.
Why Appointment Automation is in the snapshot
A dental practice lives on its schedule. Empty chairs, no-shows, and last-minute cancellations are the silent leak that quietly drops production by 15-25%. Appointment Automation patches all three: it makes booking effortless, it cuts no-shows ~50% with timed reminders, and it auto-fills the schedule when life happens.
All 11 features. One snapshot. $997.
Appointment Automation is one of eleven dental automation features pre-built inside GoHighLevel and installed in your account within 1 business day.