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Feature 01 Patient communication

📞AI Caller

24/7 AI voice agent that answers, qualifies, and books exams.

A two-way conversational voice agent answers every incoming call — day, night, weekend — qualifies the patient, and books straight onto your provider-aware calendar. The phone never goes to voicemail again.

What's inside

Everything included in AI Caller

  • Two-way conversational AI on inbound + outbound calls
  • Captures name, reason for visit, insurance, contact info
  • Books straight onto the provider-aware calendar
  • Transfers warm leads to the front desk when a human is needed
  • Voicemail-drop + missed-call SMS recovery built in
  • Outbound recall calls for lapsed and unscheduled-treatment patients
  • HIPAA-aware — no PHI in messaging by design
How it works

From trigger to result

Step 1

Patient calls in

Patient dials your practice number. The AI Caller picks up instantly — no rings, no hold music, no voicemail.

Step 2

AI qualifies in your tone

Trained on your practice info, services, hours, and pricing. Asks the right questions, answers the common ones, and reads your real provider calendar.

Step 3

Books or transfers

Books the exam straight into GoHighLevel, or warm-transfers to the front desk if a human conversation is needed. The lead lands in CRM either way.

Step 4

Follow-up if no answer

If the patient drops or doesn’t book, the AI fires a follow-up SMS and surfaces the contact to the front desk as a clean task.

Why it matters

Why AI Caller is in the snapshot

A new-patient call that goes to voicemail is usually a new patient lost — they call the next practice and book there. The AI Caller closes that gap completely. It works the hours your front desk can’t (evenings, lunch, Saturdays, holidays) and it scales with surge volume without making patients wait on hold. For most dental practices, this single feature pays for the entire snapshot within the first month.

All 11 features. One snapshot. $997.

AI Caller is one of eleven dental automation features pre-built inside GoHighLevel and installed in your account within 1 business day.

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