The people behind the playbooks

Written by People Who Have Worked the Front Desk

Every article here is filed by one of three subject-matter voices, each owning a different corner of a dental practice: the production numbers, the GoHighLevel build, and the front office that has to run all of it before the first patient arrives. 45 articles between them.

Marisa Velez

Dental Practice Growth Strategist

Scottsdale, Arizona

Marisa has spent more than a decade helping general and cosmetic dental practices fill the hygiene column and turn one-time patients into lifelong recare.

New-patient acquisition
Recall & recare reactivation
Treatment plan acceptance

19 articlesRead their work →

Devin Okafor

GoHighLevel Automation Specialist

Austin, Texas

Devin builds and ships GoHighLevel snapshots for dental practices and the agencies that serve them.

GoHighLevel workflow automation
SMS & AI caller setup
Speed-to-lead pipelines

17 articlesRead their work →

Hannah Prescott

Dental Front-Office & Operations Expert

Minneapolis, Minnesota

Hannah ran the front office for multi-provider dental practices for years before moving into operations consulting.

Front-office operations
Insurance verification
No-show prevention

9 articlesRead their work →

Each byline links to the writer who filed it and the ground they cover, so you can judge a playbook by who wrote it. These are the site's editorial voices, writing from dental practice operations and GoHighLevel implementation experience. None of them is a licensed dental professional, none holds a board certification, and nothing published here is clinical, diagnostic, legal or HIPAA advice for your practice.